Our Story
Your Claims. Our Expertise. Real Results.
With over 75 years of combined, hands‑on claims experience, Jason & Jason bring a rare depth of insight to every challenge. Having led operations, strategy, and transformation across insurers, defendant law firms, and insurtechs, we understand the claims ecosystem from every angle and we use that knowledge to deliver clarity, efficiency, and measurable value for our clients.
We’ve managed and optimised claims operations across motor (including catastrophic loss), home, travel, pet, casualty and fraud, and have built multiple end‑to‑end claims management systems used across the industry today. Our background spans everything from operational performance analysis and process design to product development, AI‑driven innovation, and business development generating over £7M in revenue.
Our work has delivered over £30M in fraud savings, industry‑leading STP solutions, and the insurance sector’s only fully integrated fraud CMS.
We bring a deep understanding of the insurance and legal landscape, extensive audit experience, and a proven ability to identify patterns, exposures, and opportunities across entire books of business.
Most importantly, we know the technology, the people, and the pressures shaping today’s insurance market and we know how to turn that knowledge into practical, profitable outcomes.
JASON CLAXTON
Project Director
With more than 35 years’ experience in the insurance industry, Jason is a senior claims specialist known for transforming claims operations, improving performance, and helping organisations unlock long‑term commercial value. Jason’s career has been built across major insurers, digital‑technology providers, solicitors and consultancy environments, giving him a rare blend of deep technical expertise, operational insight, and strategic vision. Jason has worked with insurers, MGAs, TPAs, Brokers, and Claims Service providers to modernise their claims functions, strengthen decision‑making, and deliver measurable financial outcomes. Whether leading large‑scale digital transformation programmes, refining claims strategies, or supporting operational teams, Jason brings a practical, data‑driven approach that consistently improves efficiency, customer experience, and cost control. Jason’s background includes senior roles at Direct Line Group, Parabis Group, and 360Globalnet, where he led claims operations, built high‑performing teams, and delivered major transformation initiatives across motor, home, travel, pet, and fraud. Jason has managed end‑to‑end digital claims‑platform implementations, introduced AI‑driven decisioning and Straight‑Through Processing, and delivered multimillion‑pound savings for insurers through improved early identification of certain claim types, fraud detection, and operational redesign. Jason has a strong commercial record in developing new products, securing strategic partnerships, and driving revenue growth. Clients value Jason’s ability to quickly understand their operational challenges, translate complex issues into clear solutions, and work collaboratively with stakeholders at every level—from frontline teams to C‑suite leaders. Claimd has been built on the belief that claims excellence is a competitive advantage, and that the right combination of strategy, technology, and operational discipline can transform performance.
JASON PETO
Project Director
Jason is a highly respected insurance and legal industry leader with more than 40 years of experience delivering claims transformation, fraud management and technology innovation across the UK insurance market. Throughout his career, Jason has worked with many of the UK's leading insurers, legal firms and claims organisations, building an extensive C-suite network and a reputation for transforming complex operational challenges into commercially successful solutions. As former Head of Fraud at Parabis, the UK's largest defendant law firm, Jason led large-scale fraud strategies and insurer programmes, helping organisations combat fraud, improve claims outcomes and enhance operational efficiency. A recognised pioneer in digital claims transformation, Jason has developed and commercialised end-to-end claims platforms across Motor, Home, Pet and Travel insurance, generating more than £6 million in revenue through innovative technology and process design. More recently, Jason has focused on the application of Artificial Intelligence, data analytics and Straight-Through Processing (STP), helping insurers unlock intelligence from structured and unstructured data sources to improve decision making, fraud detection and claims performance. At Claimd, Jason leads strategic client engagements, claims transformation programmes and technology advisory initiatives, helping insurers, brokers, MGAs and TPAs modernise operations and deliver better outcomes for customers.
JOSH PETO
Solutions Director
Joshua Peto is an experienced insuretech professional with over eight years in the insurance and technology space, specializing in fraud detection, claims management, and data-driven decision-making. Throughout his career, he has played a key role in designing and building end-to-settlement case management systems, helping organizations streamline complex claims processes and improve operational efficiency. Joshua has strong expertise in analysing unstructured data, enabling him to uncover patterns and insights that support effective fraud identification and prevention. His hands-on experience includes triaging fraud cases and conducting detailed investigations, supported by his Cert CII qualification and deep understanding of industry practices. In addition to his technical and analytical capabilities, Joshua brings a customer-focused approach to his work, with experience in customer management, claims profiling, and book analysis. He has also developed advanced analytical dashboards that provide actionable insights, empowering stakeholders to make informed, data-led decisions. With extensive industry knowledge and a proven track record of delivering innovative solutions, Joshua combines technical skill, analytical thinking, and domain expertise to drive meaningful impact within the insuretech sector.
Our Promise
From manual claim handling to connected claim journeys.
Improve Speed
Better Experience
Reduce Leakage
Faster triage, decisions & solutions
Clearer comms & smoother journey for customer
Better data & fraud notifications to protect bottomline
Agentic AI & Enterprise AI Transformation
Move beyond open-source experimentation and into enterprise-grade AI delivery.
Our team supports the full lifecycle of Agentic AI projects, from strategy and use case discovery through to architecture, deployment and ongoing optimisation. Whether you're looking to automate claims workflows, enhance customer interactions, streamline document processing or deploy intelligent AI agents across your organisation, we help you build solutions that are secure, compliant and commercially viable.